Policies

Clear, secure, and transparent.

Short version: your data stays yours.

Primary service: Cyber Risk Health Check.

Start your assessment

Commitments you can trust

  • Confidential data handling
  • Secure file sharing
  • Deliverables are yours

Customer service

  • Email: randy@baystatecyber.com
  • Phone: (978) 267-7635

Policies & compliance

  • Refunds & disputes: refunds are evaluated case-by-case for unused work; disputes are handled within 10 business days.
  • Cancellation: engagements may be rescheduled or canceled with 5 business days notice.
  • Returns: not applicable (no physical goods sold).
  • Legal/export restrictions: services available to US-based organizations only.
  • Promotions: no active promotions at this time.