Policies

Policies and practices.

Here's how we handle client data and what to expect when working with us.

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How we handle your information

  • Everything is treated as confidential
  • Files are shared securely
  • All deliverables belong to you

Get in touch

  • Email: randy@baystatecyber.com
  • Phone: (978) 267-7635

Policies

  • Refunds: If work hasn't started or is only partially complete, we'll work something out. Disputes get a response within 10 business days.
  • Cancellations: Give us 5 business days notice to reschedule or cancel and you're all set.
  • Availability: We work with US-based organizations only.